Use and Protection of Membership Username and Password

InvestorOne takes all reasonable care to protect the confidentiality of your membership username, password and credit card details. Similarly, you are responsible for maintaining the confidentiality of your membership number and password, and for all uses of your credit card details provided to InvestorOne, whether or not actually or expressly authorised by you. If you provide your credit card details to InvestorOne, we reserve the right to debit that card for all future credit card purchases of our Materials and Services made by you.

Personal Information and Privacy

InvestorOne is the sole owner of the information collected on the Site, and takes reasonable steps to ensure that it is accurate, complete and up-to-date. InvestorOne will not sell, share, rent or otherwise use or disclose this information to others in ways different from what is disclosed in these Terms and Conditions and/or authorised or required by law.

In order to use certain sections of the Site, a user must first complete a membership application form. During the making of such an application, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the Materials and Services on the Site for which they have expressed interest.

We request information from the user on our order forms. Here a user must provide contact information (like name and mailing address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill users' orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

By proceeding with a membership application and/or an order, a user of the Site is taken to have consented to the use of information collected on a membership application form and/or an order form for the purposes of direct marketing by InvestorOne.

With both the information collected on a membership application form and an order form, the provider of the information may be entitled to gain access to that information by contacting InvestorOne. InvestorOne may take action to advise an individual of the contents of these Terms & Conditions, if information collected on a membership application form and/or an order form relates to but was not provided by them.

We use Internet Protocol (IP) addresses to analyse trends, administer the Site, track user's movement, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.

We may share aggregated information with our business partners. This is not linked to any personal information that can identify any individual person.

The Site contains links to other websites. Please be aware that InvestorOne is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave the Site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Site.

InvestorOne takes reasonable steps to protect personal information held from misuse and unauthorised access, modification and/or disclosure, whether it has been submitted and/or held by InvestorOne online or off-line. InvestorOne takes reasonable steps to destroy or permanently de-identify personal information held, if it is no longer needed for any purpose for which the information may be used or disclosed under these Terms & Conditions.

When our membership application and order forms ask users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption software. The transfer of sensitive information from your machine to the InvestorOne server is made using the SSL protocol with 128-bit encryption.

All use of our users' information is restricted to authorised personnel. Only those employees and contractors who need the information to perform a specific job (eg. accounts staff) are granted access to personally identifiable information.

If you have any questions about the security or privacy of information provided via the Site, please send an email to

Please note that any non-personal information or material sent to InvestorOne will generally be deemed to NOT be confidential.